About Us

We think you’ll agree we don’t appear to be your usual “IT Company”

The ITS Sheffield team are young, dynamic and certainly not the usual “IT Geeks” you’d expect. Offering fantastic IT Support across Sheffield and the Yorkshire region.

Founded in 2003 Matt Wilson set out to offer IT support with value, flexibility and transparancy. And boy oh boy has he succeeded.  We are an IT company that has continued to grow organically through recommendations and word of mouth. Now employing a team of four (and a half if you include the lovely book keeper Diane)  ITS Sheffield offers small and medium sized companies just like your’s outstanding IT support. We’ll reduce your downtime and help you work much more efficiently.

Matt comments “Offering outstanding IT  and computer Support is our goal. A great book called Flip taught me the principle of “choose three and add one” so that’s what we did and here are our simple but effective business values that we feel will help us hit our target”

Honesty

We will always talk your talk. IT support can often be delivered in a “smoke and mirrors” environment. In order for you to trust us we have to be honest and give you the best advice we can, followed by the best service possible. Whilst you may not always like our suggestions (especially if it means parting with money) we can guarantee we are offering you the correct solution for your problem.

Flexibility

Being a small IT Support company has massive advantages for our customers. Call us with a technical issue and if we’re passing your door, we’ll call in and try where possible to resolve  it on the spot (so as long as you make us a cuppa). Being flexible in our approach means the customers receive a personal service every time.

Extra mile

Ask any of our customers and they will tell you we always go that extra mile. It’s what sets us apart from the competition. Building solid relationships (often turning into friendships) keeps the “fire burning in our bellies” it makes us strive to provide a first class service.

Fun

A bit of banter is what keeps us sane. IT support can be very intense at times, having to think on our feet. We’re told that laughter is the best remedy for stress and good for the soul so we like a laugh a day to keep the doctor away. Offering a great working environment, fresh fruit, water, flexi hours and regular health check ups means we all keep in “tip top” condition.

Why not head over and “Meet The Team” then come hit “like” on our facebook page (via the link below).